How can we help?
Get help with your SuperMailbox account, connected mailboxes, or billing.
Contact support
Email support@hardtab.com with a description of the problem and any error message you see. If you include a screenshot, hide private email content and account details first. Never send us passwords, app-specific passwords, sign-in links, or access tokens.
Connecting iCloud Mail
Use your primary iCloud Mail address and an Apple app-specific password when connecting a mailbox. Your Apple Account sign-in address may be different from your iCloud Mail address. You can find your primary address in the account settings at iCloud Mail.
Apple explains the required credentials in its iCloud Mail setup guide.
Billing and account access
Open Billing in your dashboard to review your subscription and access the billing portal. The available tiers include:
- Personal: up to 2 mailboxes per account.
- Plus: up to 5 mailboxes per account.
- Pro: up to 20 mailboxes per account.
The seven-day trial is available once per account. If a plan change leaves more mailboxes connected than the new limit, connections above the limit stay saved, but AI access to them is paused. Disconnect enough mailboxes to fit the new limit, or use a plan-change option if Billing shows one. If Billing does not show an option, email us and we can help.
For sign-in problems, request a fresh one-time link on the sign-in page and check your junk folder.
Privacy and security
Send privacy requests and security reports to abalchunas@hardtab.com. See our Privacy Policy and security reporting instructions for details.
SuperMailbox is operated by HARD TAB LLC.